Designed with parents, for parents – FirstView®, powered by First Student, makes you a part of your student’s journey. To school. From school. Every day. FirstView® is your resource for knowing the location of your student’s bus, estimated arrival times at your student’s stop and when your student’s bus arrives or departs their school. FirstView® is a partnership between First Student and the school districts we serve, bringing increased transparency and communication about the school bus for students and their families. Currently, FirstView® is only available to a small number of school districts but we are working hard to offer it to as many districts as possible! Please contact your school district or our FirstView® support team if you would like to know if FirstView® is available for you. Dedicated Customer Support • Contact FirstView® Monday – Friday by: 	- Calling the toll-free phone number 888-889-8920 from 7:00 a.m. EST to 5:00 p.m. EST; 	- Emailing Customer Support at support@firstviewapp.com; or 	- Using the in-app messaging to provide feedback. Live Tracking • The FirstView® map screen shows you the live location and direction of your student’s bus, your student&#39;s stop schedule for the current day and timestamps for school arrivals and departures. Predictive Stop Arrival Times • Analyzing route and real-time GPS data, we determine an estimated time of arrival to your stop provided on the FirstView® map. Custom Alerts and Messages • Set up push or email notifications alerting you when your student&#39;s bus is a chosen distance or number of minutes away from your stop. • Receive push messages about why your student’s bus is late and an estimation of how long it will be delayed. Multi-Stop View • Buses for all your students can be tracked with FirstView®. Using individual colors for each student, every selected stop appears on the map simultaneously for easy viewing and differentiation. Additional User Notifications • The main user of the FirstView® app can connect three additional email accounts to receive email alerts. Secure and Easy Access • FirstView® requires a password-protected account along with your student’s ID for app set-up. This way, only you can view your student’s stop. • Register and log-in from your smartphone, tablet or desktop.

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